Privacy Policy
The short version
- We collect what you give us (your access request, what you do in the terminal, and content you create such as lists, proposals, notes and prices) and basic technical data.
- We use it to run Mihenk, review access requests, keep in touch with you, and improve the product.
- We create aggregated, anonymized statistics from content across users, for example typical KOL rates. These never identify you, your company or your clients.
- We never sell your data, and we never show your individual prices, proposals or notes to other users.
- You can ask us to see, correct or delete your data at any time: hello@mihenkai.com.
1. Who we are
Mihenk ("we", "us") operates mihenkai.com and the Mihenk terminal at app.mihenkai.com, based in Istanbul, Türkiye. For any privacy question, write to hello@mihenkai.com.
2. What we collect
- Access request: your name, work email, company or project, role, company website or social profile link, who will use Mihenk and for what, and the language you used on our site.
- Account and usage data: your guest username, sign-in times, pages you view, searches and filters you use, features you use, and feedback you send (including text you dictate).
- Content you create: KOL lists, proposals, comments, the prices and budgets you enter, and logos you upload.
- Technical data: browser and device type, language, and a hashed form of your IP address used for security and abuse prevention.
- Communications: emails and messages you exchange with us.
3. Public data about KOLs
Mihenk measures public activity of crypto influencers ("KOLs"): public profiles, public posts and their public engagement, and market prices around public calls. We process this data on the basis of our legitimate interest in providing independent measurement. If you are a KOL and want us to correct or remove information about you, contact us and we will review your request.
4. How we use your data
- To review your access request, create your account and provide the service.
- To keep Mihenk secure, prevent abuse and enforce our Terms.
- To contact you about your account and requests, and to keep a record of our business relationship.
- To send you product updates, only if you opted in. You can unsubscribe at any time.
- To understand how Mihenk is used and to improve it.
- To build aggregated and anonymized statistics from content across users, such as typical KOL rates by region, audience size or format. Aggregates are computed from many users, contain no names, and cannot be traced back to you, your company or your clients.
5. Legal bases
Where the GDPR or Turkey's Personal Data Protection Law (KVKK) applies, we rely on: performing our agreement with you (providing the service), our legitimate interests (security, product improvement, anonymized statistics, independent KOL measurement), your consent (product updates), and legal obligations where relevant.
6. Who we share data with
We do not sell personal data. We share it only with service providers that help us run Mihenk, under confidentiality and data-protection terms: cloud hosting (servers in Frankfurt, Germany), DNS and email routing, internal team messaging used to review requests, and providers that return public social-media data. We may disclose data if the law requires it, or in connection with a merger or acquisition, in which case this policy continues to apply.
7. International transfers
Some providers may process data outside your country. Where required, we rely on appropriate safeguards such as standard contractual clauses.
8. How long we keep data
- Access requests: up to 24 months after our last contact.
- Account data and content: while your account is active and up to 12 months afterwards, unless you ask us to delete it sooner.
- Aggregated, anonymized statistics: may be kept indefinitely, since they do not identify anyone.
9. Your rights
You can ask to access, correct, delete or export your data, object to or restrict certain processing, and withdraw consent at any time. Write to hello@mihenkai.com; we reply within 30 days. You may also complain to your data protection authority (in Türkiye, the KVKK Authority).
10. Security
We use encryption in transit (HTTPS), access controls and hashed identifiers. No system is perfectly secure, and we will inform you of a breach where the law requires it.
11. Age
Mihenk is a business tool for people aged 18 and over. We do not knowingly collect data from children.
12. Changes
We may update this policy. We will change the date above and, for significant changes, tell you by email or in the terminal.